Shipping policy

Shipping Options & Costs

  • Standard Shipping — FREE on orders over $100
    ($10 flat rate under $100, delivered within 2–8 business days)

  • Express Shipping — FREE on orders over $150
    ($15 flat rate under $150, delivered within 1–3 business days)

Processing Time

  • Orders are processed and shipped within 1–3 business days of receiving payment

  • You will receive a shipping confirmation email with tracking once your order is dispatched

Delivery Times

  • Standard Shipping: 2 to 8 business days (varies by location)

  • Express Shipping: 1 to 3 business days

Shipping Locations

  • We currently ship to all Australian addresses only

  • Sorry, no international shipping at this time

Lost or Damaged Items

  • Please contact us immediately at hello@wildeappletree.com.au if your order is lost or arrives damaged

  • We will work with the courier to resolve the issue and offer a replacement or refund where appropriate

Important Notes

  • Shipping times are estimates and may vary due to factors beyond our control, such as courier delays or extreme weather

  • We are not responsible for delays caused by the postal service or courier companies