Refund policy

Returns Policy

Thank you for shopping with Wilde Apple Tree. We want you to love your purchase — but we also understand that sometimes things don’t go as planned.

🧾 Returns & Refunds

Due to the handmade and small-batch nature of our products, we do not offer refunds for change of mind.

If your item arrives damaged or faulty, please contact us within 7 days of receiving your order. We’ll ask for a photo and your order number so we can sort it quickly for you. Where appropriate, we’ll offer a replacement or refund.

📦 Incorrect Orders

If you receive the wrong item, please let us know within 7 days of delivery and we’ll organise a replacement as soon as possible.

💌 Contacting Us

To request a return or report an issue, please email:
hello@wildeappletree.com.au
Include your order number and a brief description of the issue.